Food Service Team Leader

5 days ago


Richmond, British Columbia, Canada Pacific Link Retail Group Inc. Full time
Job Description

Pacific Link Retail Group Inc. is seeking a skilled Food Service Team Leader to join our team. As a key member of our food service team, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that our customers receive high-quality service and exceptional dining experiences.

About the Role
  • Supervise and coordinate the activities of food preparation staff, including training them in job duties, sanitation, and safety procedures.
  • Evaluate staff performance and provide constructive feedback to improve productivity and efficiency.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management decisions.
  • Estimate ingredient and supply requirements for meal preparation, ensuring timely ordering and minimizing waste.
  • Develop and implement work schedules to meet customer demands while maintaining a safe and efficient work environment.
Key Responsibilities
  • Establish and maintain quality control standards for food and service.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Train staff on new menu items, recipes, and presentation techniques.
  • Collaborate with other departments to ensure seamless execution of events and promotions.
Requirements
  • A minimum of 1 year to less than 2 years of experience in a food service leadership role.
  • Secondary (high) school graduation certificate or equivalent experience.
  • Demonstrated ability to lead and motivate teams to achieve high standards of quality and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers.
  • Familiarity with kitchen operations, including food safety and sanitation protocols.
What We Offer
  • An estimated salary range of $60,000 to $80,000 per year, based on experience and qualifications.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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