Sprinkler System Technician

3 weeks ago

Fort McMurray, Canada Johnson Controls Full time

Job Summary

We are seeking a highly skilled Sprinkler Service Technician to join our team at Johnson Controls. As a key member of our team, you will be responsible for providing top-notch service and repair to commercial, industrial, and residential sprinkler systems.

Key Responsibilities

  • Respond to service calls from our Service Resource Center, identifying equipment/system malfunctions and communicating with customers to understand their needs.
  • Perform thorough inspections and repairs on sprinkler systems, including wet steel, copper, and CPVC systems, as well as dry, pre-action, deluge, and fire pumps.
  • Utilize technical manuals, part manuals, and other resources to diagnose and repair equipment, ensuring compliance with industry standards and regulations.
  • Read and interpret blueprints, diagrams, submittals, and operational manuals to ensure accurate and efficient service delivery.
  • Provide exceptional customer service, communicating effectively with customers and district staff to ensure complete satisfaction.
  • Electronically complete service acknowledgements and obtain customer signatures.
  • Participate in a scheduled on-call rotation to ensure 24/7 service coverage.
  • Perform other duties as assigned by management.

Requirements

  • Sprinkler Fitter Red Seal Certification.
  • BACKFLOW Certification.
  • At least 5 years of experience in the Fire Sprinkler/Suppression industry.
  • Proven ability to read and interpret blueprints, submittals, and operational manuals.
  • High school diploma or equivalent required.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Able to participate in an on-call rotation schedule.
  • Overnight travel will be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background check.
  • Must be or willing to become a union member in good standing of Local UA 488.

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