Department Supervisor

3 weeks ago


Rimouski, Canada RONA Full time

About the Role:

The Department Manager plays a crucial role in the success of our stores. As a representative of the company, they motivate, lead, guide, and train employees under their supervision. Their primary objective is to achieve store and company objectives, improve processes, and resolve problems. They also ensure that customers receive exceptional service and can shop in a pleasant and safe environment.

Key Responsibilities:

  • Supervise work according to set priorities and company requirements
  • Resolve any issues that may arise while ensuring customer satisfaction
  • Carry out merchandising duties according to the store manager's directions
  • Supervise the replenishment process
  • Manage promotional activities according to sales
  • Assist in recruiting staff for the department under their responsibility
  • Determine work schedules while complying with the established labor budget and ensuring customer needs are met
  • Coach, encourage, and motivate employees
  • Assist employees regarding work performance on an ongoing basis and apply corrective measures if required
  • Participate in the performance assessment process and employee training, and follow up as necessary
  • Follow the store's policies and procedures on loss prevention and health and safety in the workplace

Requirements:

We are looking for a motivated and organized individual who can exercise good judgment when setting priorities. Previous experience will be considered an asset. RONA is committed to encouraging diversity and inclusion, and we welcome applications from all qualified candidates.



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