Retail Store Operations Manager

2 days ago


Brantford, Ontario, Canada Employment and Social Development Canada Full time
Job Description

The Retail Store Operations Manager is responsible for overseeing the daily operations of a retail store. This includes managing staff, assigning duties, and implementing policies to ensure efficient store performance.

Salary and Benefits

This role comes with a competitive salary of $34.50 hourly, based on 30 hours per week. Additionally, employees are entitled to benefits such as other benefits.

Key Responsibilities
  1. Staff Management: Supervise and manage a team of 3-4 people, ensuring they have the necessary training and resources to perform their duties effectively.
  2. Merchandise Management: Determine the types of merchandise and services to be sold in-store, including selecting and procuring items for resale.
  3. Marketing Strategies: Develop and implement marketing strategies to attract customers and increase sales.
  4. Customer Service: Resolve customer complaints and issues promptly and professionally.
  5. Store Operations: Oversee all aspects of store operations, including payroll administration, performance reviews, and supervising office and volunteer staff.
Requirements
  • 1 year to less than 2 years of experience in retail management or a related field.
  • Excellent communication and leadership skills.
  • Able to work independently and as part of a team.
  • Proficient in point-of-sale systems and computer technology.
  • Familiarity with customs services and free parking available.
Who Can Apply

Candidates must be Canadian citizens, permanent or temporary residents of Canada, or have a valid Canadian work permit.


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