Product Solutions Consultant

2 weeks ago

Cowansville, Quebec, Canada RONA Full time

At RONA, we're committed to helping our customers bring their projects to life. As a Product Solutions Consultant, you'll play a key role in satisfying our customers and achieving our sales objectives.


Here's an overview of the role:


Job Description:

We're looking for an experienced Product Solutions Consultant to join our team. As a Product Solutions Consultant, you'll be responsible for:



  • Serving as the store expert by providing detailed product information to both customers and other RONA associates
  • Conducting sales activities including promoting and recommending products, plans, or installation services that match customer needs
  • Keeping shelves stocked and merchandise correctly displayed
  • Preparing weekly flyers
  • Performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
  • Providing excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
  • Other related tasks to ensure the store runs smoothly

Requirements:

We're looking for candidates with:



  • Experience in a similar role
  • Excellent customer service skills
  • Strong analytical skills

What We Offer:

As a Product Solutions Consultant at RONA, you'll enjoy a competitive salary of $70,000 - $90,000 per year, depending on your level of experience. You'll also have access to a comprehensive training program, opportunities for advancement within the company, and a supportive team environment.


We're committed to encouraging diversity and inclusion, and we welcome applications from all qualified candidates.


How to Apply:

If you're a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.


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