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Food Service Manager

2 months ago

Victoria, British Columbia, Canada DAIRY QUEEN SAANICH CENTRE Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Dairy Queen Saanich Centre. As a key member of our food service team, you will be responsible for ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service to our customers.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Manage Budget and Cost Estimates: Prepare budget and cost estimates to ensure that we are operating within our means and making a profit.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
  • Maintain Records: Maintain accurate records of stock, repairs, sales, and wastage to ensure that we are operating efficiently and effectively.
  • Prepare Reports: Prepare and submit reports to management, highlighting areas of improvement and suggesting solutions to any problems that may arise.
Work Environment:

As a Food Service Supervisor at Dairy Queen Saanich Centre, you will work in a fast-paced environment with tight deadlines and a high level of customer demand. You will be required to work under pressure and make quick decisions to ensure that our customers receive excellent service.

Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.