Quality Assurance Manager
4 weeks ago
Mainroad Alberta Contracting LP is seeking a highly motivated and experienced Quality Manager to join our team. As a key member of our organization, you will be responsible for ensuring compliance to ISO and contract standards, managing the quality team, and driving process improvements.
About the RoleThis is a full-time salary position based out of our office in Red Deer or Ponoka, AB and will report to the Corporate Quality Manager. The successful candidate will have a strong background in quality management, contract interpretation, and data analytics, with a minimum of 5 years of experience in a management/leadership role in a relevant industry.
Key Responsibilities- Manage monthly field audits to contract specifications across a 4,600 km road network
- Manage process and system audits to Mainroad's quality safety and environmental requirements
- Work with operations to develop recommendations for improvements
- Regular interaction with government management representatives as well as field inspectors
- Report monthly field audit results internally as well as to the government
- Chair internal and external meetings
- Oversee non-conformity, root cause analysis, and corrective action process
- Write and maintain quality management plans
- Establish and implement training programs for operational staff in cooperation with operations
- Ensure all departments have tools and training to comply with the various quality safety and environmental standards
- Establish and review schedules for quality control & assurance inspectors
- Develop app-based forms and manage associated data flow and reporting
- Implement and monitor a system to identify and respond to non-conforming products or services
- Completion of a degree or diploma in Engineering, Business Administration, or Construction/Project Management
- Previous quality control/management, contract interpretation, data analytics, field auditing, and report writing experience in the highway maintenance, construction, natural resources, or a closely related industry
- Minimum 5 years of experience in a management/leadership role in a relevant industry
- Strong proficiency in Microsoft Office Word, Excel, Outlook, Power BI, Access, GIS
- ISO 9001, 14001, and 45001 training and certification
- Valid COR Internal Auditor Certificate
- Valid Class 5 Drivers License with a clean abstract
- Demonstrated leadership – ability to lead by example, build a team environment, and foster teamwork amongst staff
- Ability to build relationships and interact with clients, government, management, and operations
- Mentoring and coaching capabilities
- Strong attention to detail
- Experience driving in high traffic areas in harsh winter weather conditions
- Strong communication and presentation skills
- Ability to develop training programs for staff
- Background in a strong safety culture
- Willingness and ability to travel
- Ability to work occasional evenings and weekends as required
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