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Store Operations Manager
3 weeks ago
About Us
">La Vie en Rose Inc. is a local company with over 4,600 employees and more than 287 stores across Canada and in 19 countries around the globe.
We design lingerie and swimwear for everyday living and want women around the world to look and feel their best. Our dynamic team fosters a stimulating professional career in a committed and constantly evolving environment.
">Job Overview
">This permanent, full-time position offers a wide range of responsibilities, including sales optimization, customer service, and team management.
">Responsibilities
">- ">
- Optimize store performance and profitability with support from the management team">
- Train team members to provide excellent customer support and familiarize them with product features">
- Analyze sales results with your manager and develop innovative solutions to improve them">
- Schedule employees based on performance to manage payroll efficiently">
- Communicate sales goals to your team to meet and exceed them">
- Provide customers with a warm welcome and help them find what they're looking for">
- Coordinate tasks with the management team and ensure seamless operations when they're not present">
- Mobilize your team and create a positive work environment that fosters excellence and pride in being part of the La Vie en Rose team">
- Bring our vision, mission, and brand culture to life on the job and share them with your team">
- Demonstrate leadership and act as an inspiring role model at all times">
- Build a high-performance team by recruiting, preparing, and training employees and sourcing the best candidates for various roles">
- Plan work schedules and share them with team members while managing absences/lateness">
- Participate in performance evaluations for the entire store team">
- Master knowledge of all products and their technical features">
- Create an attractive and inviting store based on planograms with the help of your team">
- Keep your finger on the pulse of market trends and competitors' activities">
- BUILD a steady and loyal customer base by showcasing the brand image and building relationships">
- Help with planning incoming orders and setting up visual displays efficiently">
- Maintain the look and cleanliness of the store and backstore">
- Collaborate with mall administration">
- Analyze reports to optimize productivity and sales">
- Open and close the store">
- Manage controllable expenses efficiently">
- Respect and apply policies and procedures of head office departments">
Requirements
">To be successful in this role, you should have strong leadership and communication skills, be proactive and conscientious, set goals for yourself and achieve them, and be open to working holidays and longer hours during busy periods.
">What We Offer
">We offer a range of benefits, including a 50% discount on all products, flexible hours, opportunities for advancement, being part of a family-owned business committed to the community, performance bonuses, recognition programs, innovation programs, referral bonuses, Dayforce Wallet, group insurance plans, paid personal days, and minimum employer contributions to RRSPs.
">Join Our Team
"]