Cybersecurity Infrastructure Specialist

3 days ago

Barrie, Ontario, Canada Robertson and Company Full time
Job Description

We are seeking a highly skilled Cybersecurity Infrastructure Specialist to join our team at Robertson and Company.

About the Role

This is a 1-year contract position with potential extension or conversion. As a Cybersecurity Infrastructure Specialist, you will be responsible for managing daily deliverables, ensuring efficient work processes, and providing technical support.

Key Responsibilities:
  • Manage day-to-day deliverables during the shift.
  • Ensure efficient work processes and prompt escalations.
  • Engage with other teams and escalate to L2/L3 teams as necessary.
  • Provide technical support and follow NOC processes and procedures.
  • Engage in high-priority incidents and provide support.
  • Engage with operational teams and ensure work is followed up promptly.
  • Support incident, change, and problem management processes.
  • Manage incident queues and prioritize incidents based on critical devices and shared services.
  • Help develop team members and provide effective feedback.
  • Help assess training needs and process gaps.
Qualifications:
  • CCNP (R&S) Cert with 3 years of troubleshooting experience or CCNA certified with 5 years of troubleshooting experience.
  • Routing and switching experience.
  • Troubleshooting experience/Break fixes.
  • Network analyst experience.
  • Strong understanding of network environments, telecommunications concepts, and Telco connectivity.
  • Hands-on experience with Cisco ACI, Palo Alto Firewalls, F5 Load balancers, and VMware NSX.
  • Proficient in executing diagnostic techniques with monitoring tools.
Personal Attributes:
  • Strong team player, self-motivated, and highly organized.
  • Strong communication skills and analytical mindset.
Salary Information

The estimated salary for this role is $120,000 per year, depending on location and experience.

Benefits

We offer a competitive benefits package, including health insurance, retirement plans, and paid time off.

Others

All candidates must complete a criminal and credit check as part of the application process.

Robertson and Company value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Robertson is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified individuals.

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