Business Solutions Analyst

3 weeks ago


Mississauga, Ontario, Canada JTI Full time

We are JTI, a global company with a presence in 130 countries. Our business is built on innovation, creating new and better products for our consumers. But our business is also about our people, their talent, and their potential. We believe that when they are free to be themselves and given the opportunity to grow, travel, and develop, amazing things can happen.

That's why our employees choose to be part of JTI. We've been awarded Global Top Employer status, ten years running, and 80% of our employees feel happy working with us.

We're looking for a talented individual to join our team as a D&IT Business Solutions Analyst. In this role, you will be responsible for maintaining and supporting a proportion of our Geographically Distributed (Virtual) team portfolio of applications.

Key responsibilities include:

  • Collaborating with business stakeholders to identify improvements for existing solutions
  • Working to find existing solutions in JTI that have the required capabilities
  • Helping to develop capabilities delivered by global teams and within regional/local solutions
  • Exploring with other regions capabilities teams to maximize synergies and technology re-use
  • Supporting the rollout of centralized systems and market milestones
  • Managing identified changes to ensure they are executed successfully

As a D&IT Business Solutions Analyst, you will be part of a geographically distributed team responsible for a function within the region. You will manage the application portfolio (or part of it) of that function, including operational excellence and managing demands and accountable for the execution of projects of that specific function.

We're looking for someone with a strong IT background, preferably with experience in multinational companies. You should have a good working knowledge of business and related processes in the FMCG industry. Experience in at least 2 of the following new technology trends is desirable:

  • Field Sales Solutions
  • Online Sales, Loyalty, and payment systems
  • Microsoft Power Platform (PowerApps, PowerBI, PowerAutomate)
  • Microsoft Data Lake and Data Warehouse technologies
  • Business requirements analysis
  • Exposure to solutions design and architecture
  • Project implementation and administration support
  • Exposure to supplier management

We're looking for someone who is proactive, eager to learn, and able to work under pressure. You should be able to think on your feet, be detail-oriented, and able to see the big picture. Effective communication and a customer service-oriented approach are essential.

As a D&IT Business Solutions Analyst, you will have the opportunity to work on exciting projects, collaborate with talented colleagues, and contribute to the success of JTI. If you're passionate about technology and business, and want to be part of a dynamic team, we encourage you to apply for this role.


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