Sales Team Lead

4 weeks ago


Rocky Mountain House, Canada Springbrook General Store Full time
Job Title: Sales Supervisor

We are seeking a highly motivated and organized Sales Supervisor to join our team at Springbrook General Store.

Job Summary:

The Sales Supervisor will be responsible for overseeing the sales floor, managing inventory, and supervising sales staff. This is a key role that requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Assign Sales Staff to Duties: Ensure that sales staff are assigned to duties that align with their skills and strengths.
  • Hire and Train Staff: Recruit, hire, and train new sales staff to ensure they have the necessary skills and knowledge to perform their duties.
  • Manage Inventory: Oversee the receipt, storage, and distribution of merchandise to ensure that inventory levels are accurate and up-to-date.
  • Authorize Returns: Review and authorize returns of merchandise to ensure that they meet our store's return policy.
  • Establish Work Schedules: Create and manage work schedules for sales staff to ensure that the store is adequately staffed during peak periods.
  • Sell Merchandise: Assist customers with purchases and provide excellent customer service to drive sales and revenue growth.
  • Prepare Reports: Prepare regular reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve Issues: Resolve customer complaints and issues in a timely and professional manner.
  • Organize Inventory: Maintain a clean and organized inventory system to ensure that merchandise is easily accessible and visible to customers.
  • Supervise Staff: Supervise and coordinate the activities of sales staff to ensure that they are working efficiently and effectively.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with multiple priorities and deadlines.
  • Attention to Detail: Maintain attention to detail to ensure accuracy and quality in all aspects of the job.
  • Combination of Sitting, Standing, Walking: Spend time standing, walking, and sitting to perform various tasks and duties.
Personal Suitability:
  • Client Focus: Provide excellent customer service to drive sales and revenue growth.
  • Flexibility: Be flexible and adaptable to changing circumstances and priorities.
  • Reliability: Demonstrate reliability and dependability in all aspects of the job.
  • Team Player: Work collaboratively with sales staff and other team members to achieve business objectives.

Work Term: Permanent

Work Language: English

Hours: 35 hours per week


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