Sales and Marketing Representative

2 months ago


Toronto, Ontario, Canada Marriott International Full time

Job Summary

This role is responsible for managing sales efforts for the property, including local corporate and social catering. The ideal candidate will have a strong understanding of the market, competitors' strengths and weaknesses, and economic trends. They will be responsible for closing the best opportunities for the property based on market conditions and property needs.

Key Responsibilities

  • Manage sales efforts for the property, including local corporate and social catering
  • Respond to incoming catering opportunities for the property
  • Solicit affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable
  • Understand the overall market and know how to sell against competitors
  • Closes the best opportunities for the property based on market conditions and property needs
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Works with the management team to create and implement a catering sales plan addressing revenue, customers, and market
  • Designs, develops, and sells creative catered events
  • Maximizes revenue by up-selling packages and creative food and beverage
  • Manages catering sales revenue and operation budgets, and provides forecasting reports
  • Develops menus that drive sales
  • Assists with selling, implementation, and follow-through of catering promotions
  • Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
  • Participates in and practices daily service basics of the brands
  • Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high-level service
  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders
  • Monitors successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International

Requirements

  • High school diploma or GED; 2 years of experience in sales and marketing, guest services, front desk, or related professional
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
  • PREFERRED: Catering sales experience

Salary Range

$57,000 to $78,000 annually



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