Night Clerk
2 months ago
Merritt, Canada
1466075 B.C. LTD.
Full time
Job SummaryWe are seeking a Night Clerk to join our team at 1466075 B.C. LTD. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.
Key Responsibilities- Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
- Front Desk Operations: Manage room reservations, take cancellations, and changes.
- Customer Service: Answer telephone calls, relay messages, and provide assistance to guests.
- Support Services: Assist with immediate settlement needs of newcomers and refugees, provide cultural competency training, and support visible minorities.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset.
Working Conditions: 40 hours per week, permanent position, English language required.