Program Manager

3 weeks ago


Moncton, New Brunswick, Canada BioScript Solutions Full time

At BioScript Solutions, we are seeking a highly skilled Program Manager to join our team in Oakville, ON / Moncton, NB. As a key member of our Patient Programs company, you will be responsible for managing, planning, and implementing specific programs/portfolio within NavieGo.

Key Responsibilities:

  • Ensure program design and implementation align with sponsor's strategic direction.
  • Meet all program sponsor's needs.
  • Oversee program performance and respective services: reimbursement, patient coordination, medication management, etc.
  • Manage stakeholder escalations and ensure sponsor satisfaction.
  • Provide portfolio insights and intelligence to program sponsors.
  • Design, evolve, and deliver program reporting.
  • Evaluate program strengths, weaknesses, and areas for improvement.
  • Collaborate with analytics team to design, produce, and deliver program-related reporting.
  • Participate/lead in client meetings and day-to-day client communications.
  • Recommend changes in operations and assist in execution through change management.
  • Collaborate with internal departments to ensure optimal execution and performance.
  • Provide support, guidance, and leadership to the team.
  • Assist with quality assurance and quality improvement initiatives.

Requirements:

  • Minimum 3-5 years of experience in healthcare/pharmaceutical related field.
  • Bachelor's degree or equivalent combination of experience and education.
  • Program management skills with ability to manage multiple priorities.
  • Customer relationship and/or account management skills with direct client interaction.
  • Proficiency with Microsoft Office and competent reporting and trending data.
  • Strong financial acumen and hands-on budget management experience.
  • General knowledge of reimbursement, patient support programs, database elements, and functionality.
  • Exceptional project management skills with experience in organizing, planning, and executing projects.
  • In-depth knowledge of public/private and federal funding mechanisms.

At BioScript Solutions, we are committed to making a positive impact on our community. With one tree planted for every new hire, we are working to lower our carbon footprint.



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