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Pet Valu Store Leadership Role

1 month ago

Old Toronto, Canada Pet Valu Full time
Job Overview

We are seeking a skilled and dedicated Store Manager to lead our team in Toronto, Ontario. As a key member of our retail operations, you will be responsible for coaching and developing your store team to deliver exceptional customer service and help Pet Parents find the right solutions for their pets.

You will be part of a passionate team of Pet Experts who are committed to helping families improve the quality of life for all pets and pet owners.

About the Job

This is a full-time role that requires a minimum of 2 years of customer service and retail store management experience. You should have a strong passion for learning and growth in the pet care industry, as well as excellent customer service skills and the ability to work as scheduled to meet attendance requirements.

The ideal candidate will be an outgoing and friendly individual with a working knowledge of POS systems and the ability to lift 50lbs repetitively.

Key Responsibilities
  • Ensure all customer service standards are met by staff and maintain courteous relationships within the community.
  • Manage a team of employees, including recruiting, scheduling, training, day-to-day assignment of tasks, supervision, and coaching.
  • Coordinate order placements, maintain appropriate inventory, ensure store audits and safety audits are completed, coordinate minor store repairs, and complete miscellaneous corporate paperwork.

In this role, you will also have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.

What We Offer

We offer a competitive salary of $60,000 per year, as well as opportunities for professional growth and development. Our comprehensive benefits package includes health and dental coverage, as well as a generous paid time off policy.

We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to provide the highest quality products at a great value to improve the quality of life for all pets and pet owners.