Current jobs related to Product Visionary - Sault Ste Marie, Ontario - OLG

  • Chief People and Culture Officer

    2 weeks ago

    Sault Ste. Marie, Ontario, Canada Your Neighbourhood Credit Union Full time

    Transform Your Career as a Chief People and Culture OfficerAre you a visionary leader with a passion for building thriving, inclusive, and people-focused workplaces? We're seeking a Chief People and Culture Officer to drive strategic initiatives that empower employees, foster growth, and create a culture where everyone can succeed.In this role, you'll...

  • Director of Customer Experience

    4 weeks ago

    Sault Ste. Marie, Ontario, Canada OLG Full time

    Director Customer Care Job DescriptionJob Summary:OLG is seeking a visionary Director of Customer Care to lead the development and implementation of innovative training programs, quality assurance processes, and customer experience enhancements in our Contact Centre. As a key member of our Shared Services team, you will be responsible for strategy creation,...

  • Director of Customer Experience

    4 weeks ago

    Sault Ste. Marie, Ontario, Canada OLG Full time

    Director Customer Care Job DescriptionJob Summary:OLG is seeking a visionary Director of Customer Care to lead the development and implementation of innovative training programs, quality assurance processes, and customer experience enhancements in our Contact Centre. As a key member of our Shared Services team, you will be responsible for strategy creation,...

  • Director Customer Care – Shared Services

    1 month ago

    Sault Ste. Marie, Canada Ontario Lottery and Gaming (OLG) Full time

    Salary Range:  125, – 188, Posting Closes:  October 21, 2024 We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $ billion...

  • Chief People and Culture Officer

    3 weeks ago

    Sault Ste. Marie, Canada Your Neighbourhood Credit Union Full time

    Join Our Team as Chief People & Culture Officer! Are you a passionate, experienced leader dedicated to building a thriving, inclusive, and people-focused workplace culture? We’re seeking a Chief People and Culture Officer to help shape the future of our organization by driving strategic initiatives that empower our employees, foster growth, and create...

Product Visionary

2 months ago

Sault Ste Marie, Ontario, Canada OLG Full time
About the Role

We are seeking a highly skilled and experienced Product Visionary to join our team at OLG. As a Digital Product Owner, you will be responsible for developing and driving the iLottery product vision and strategy, aligning with our broader business strategy.

Key Responsibilities
  • Develop and communicate a clear and ambitious product vision to key stakeholders and the team.
  • Own the end-to-end product strategy from inception, determining business value once solutions enter production.
  • Manage the iLottery P&L, including forecasting, revenue growth, and cost management.
  • Ensure alignment of product features and stories, reviewing, providing feedback, and prioritizing user stories in line with your vision.
  • Build, improve, and manage the backlog with the team, ensuring all items are clearly described, estimated, and prioritized.
  • Drive customer-driven design, considering user pain points and usability test results, using market and industry knowledge, and continual research, to deliver a well-positioned product.
  • Approve each feature and provide valuable feedback to the team.
  • Monitor KPIs, verify against market trends, and suggest pivots to the backlog.
  • Track progress towards OKRs and manage delays.
  • Exercise strong decision-making mandate from the executive group to own the product end-to-end.
  • Work with IT resources and the Technology Lead to understand risks and build modular and reusable solutions.
  • Provide an environment that fosters collaboration, MVP mindset, and progression towards change.
Requirements
  • Experience in Agile Development, with Product Owner (or similar) experience preferred.
  • Confidence in managing backlog, writing detailed user stories, refining stories with experts, and having a typical 'servant leader' mindset when working with the team.
  • Minimum three (3) years in product/new product development, marketing, and/or development experience.
  • Bachelor's degree or equivalent (minimum 12 years) work experience. (If associate degree, minimum 6 years work experience).
  • Deep knowledge of relevant domains/products.
  • Solid knowledge of industry trends, user demands, and pain points to create a high-value product vision.
  • Comfortable with technology/IT to engage in discussion with the tech team to understand risks.
What We Offer
  • A socially responsible company that gives back all its profits to the province and people of Ontario.
  • A flexible work environment to help balance both work and life.
  • A family-friendly work practice and hybrid work arrangement.
  • The freedom to innovate and support new and better ways to be successful.
  • An environment that values diversity as a source of strength.
  • 24-7 access to robust online learning programs.
  • Participation in a major defined benefit pension plan sponsored by the Government of Ontario.
  • Performance-based incentives to share in our success (Permanent OLG Employees Only).