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Client Experience Consultant
3 weeks ago
- Spend 80% or more of your day providing human-centred advice and assistance to ATB clients.
- Be intellectually hungry and curious to seek out information that you can then use to provide advice to the client, so the client has what is necessary to make informed decisions.
- Build sustainable deep relationships and trust with clients through open and interactive communication.
- Be professional, responsive and effective at establishing a positive rapport with our clients each and every time.
- Effectively translate information by using the right methods/tools on policies and processes when providing advice to our clients.
In addition, you will confidently utilize multiple digital tools and products available in ATB's digital ecosystem to provide an enhanced client experience.