Host - Hospitality Ambassador
3 weeks ago
Job Summary:
As a Host at Toptable Group, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your warm welcome and exceptional service will create a lasting impression, making you an integral part of our restaurant's success.
Key Responsibilities:
- Create a positive guest experience through friendly greetings and warm smiles
- Accurately take reservations to optimize service periods
- Maintain a clean and organized restaurant by managing guest flow and maximizing seating capacity
- Escort guests to their tables, engage them in conversation, and seat them accordingly
- Recognize and acknowledge repeat guests
- Maintain knowledge of menu items, table numbers, and server sections
- Provide excellent communication with both guests and staff members
- Support service staff where needed
- Anticipate guest needs and provide direct assistance where possible
Requirements:
- 2+ years' experience in a similar high-volume fine dining role
- Strong communication skills, both verbal and written
- Positive, energetic, and enthusiastic outlook and personality
- Professional presentation
- Excellent interpersonal and customer service skills
- Well-organized and strong time management skills
- Proactive self-starter who thrives in a fast-paced environment
- Ability to work well within a team environment
- Ability to be on your feet for long periods of time
- Able to work evenings, weekends, and holidays
We Offer:
- Extended health benefits after 6 months of employment
- 24-hour gym access
- Flexible schedule
- Staff meals
- Secure bike lock-up
- Coaching and feedback
- Advancement opportunities
This position will remain open until filled.
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