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Pharmacy Claims Auditor

2 months ago


Mississauga, Ontario, Canada The Cigna Group Full time
About the Role

The Business Integrity team at The Cigna Group is seeking a highly skilled Pharmacy Claims Auditor to enhance the value proposition for customers and ensure the integrity of health claims. As a key member of the team, you will conduct audits across Canada to validate provider compliance with benefit plan design and professional practice regulations.

Key Responsibilities
  • Perform claim verifications, desk and/or on-site audits to ensure compliance with regulatory requirements.
  • Communicate with providers to gather information, educate on claim submission practices, and respond to queries regarding audit results.
  • Assess provider documentation to ensure compliance with The Cigna Group's provider agreement, benefit plan design, and provincial legislation.
  • Calculate adjustments required to correct claim transactions and prepare audit reports that are detailed and unbiased.
  • Track audit activity and summarize results of claim analysis and recoveries for department statistics.
  • Identify trends observed from claim reviews and provide recommendations for risk criteria changes and/or candidates for a desk or on-site audit.
Requirements
  • 2-5 years recent retail pharmacy experience with working knowledge of pharmacy software.
  • Valid driver's license and ability to travel in Canada (5-15% of time).
  • Graduate of an accredited pharmacy education program; R Ph.T. designation is preferred.
  • In-depth knowledge of pharmacy benefits, reimbursement, and pharmacy regulations.
  • Previous audit/investigation experience.
  • Ability to manage confidential information and work independently with minimal supervision.
  • Strong critical thinking skills, effective time management, and organizational skills.
  • Proficiency in MS Office (Excel, Word, Outlook) and bilingualism (French & English) is an asset.
About The Cigna Group

The Cigna Group is a global health service company dedicated to improving the health, wellbeing, and peace of mind of those we serve. We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service, and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive, and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.