Financial Solutions Specialist

6 days ago


Québec, Quebec, Canada EightSix Network Full time

About the Role

We are seeking a highly skilled and empathetic Customer Service Representative to join our team at EightSix Network. As a key member of our collection team, you will play a vital role in helping our clients achieve financial stability and well-being.

Key Responsibilities

  • Establish and maintain trust-based relationships with clients through active listening and effective communication.
  • Analyze and understand complex financial information to assess clients' financial situations and provide tailored solutions.
  • Work collaboratively with clients to resolve issues and provide education on their financial situation and available options.
  • Develop and implement solutions that meet clients' financial needs and goals.

Requirements

  • High school diploma or equivalent.
  • Customer service and advisory experience, preferably in a financial services environment.
  • Aptitude for building strong relationships and establishing trust with clients.
  • Bilingualism (English/French) to effectively communicate with clients from diverse linguistic backgrounds.

What We Offer

  • Competitive compensation package.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment that values employee well-being and satisfaction.

About Us

EightSix Network is a forward-thinking organization dedicated to providing innovative financial solutions to our clients. We prioritize building strong relationships with our clients and employees, and we are committed to creating a positive impact on people's lives.



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