Customer Service Representative Ambassador

1 week ago


Sydney, Nova Scotia, Canada OneMCI Full time
Overview
MCI is a leading provider of business process outsourcing and IT services. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving business results.

About the Role
We are seeking highly motivated and experienced individuals to join our team as Customer Service Representatives. In this role, you will be responsible for handling inbound customer inquiries, providing technical support, and resolving customer issues in a professional and courteous manner.

Key Responsibilities:
  • Handle inbound customer calls, emails, and chats in a timely and efficient manner.
  • Provide technical support and troubleshooting assistance to customers.
  • Resolve customer complaints and issues in a fair and timely manner.
  • Meet or exceed performance metrics and quality standards.


Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of experience in customer service or technical support preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet performance metrics.


Benefits:
  • Competitive hourly rate.
  • Opportunities for career growth and advancement.
  • Comprehensive training program.
  • Flexible scheduling options.


Why Join MCI?
MCI offers a dynamic and supportive work environment that fosters collaboration, innovation, and employee development. We are committed to helping our employees achieve their career goals and providing opportunities for growth and advancement.

  • Sydney, Nova Scotia, Canada Sonova Group Full time

    We are seeking a talented Customer Service Ambassador to join our team at Connect Hearing Canada. As a key member of our retail clinic staff, you will be responsible for providing exceptional customer service in person, over the phone, and by email. You will schedule appointments and organize files for our Hearing Care Professionals, manage and maintain...


  • Sydney, Nova Scotia, Canada Loblaw Companies Limited Full time

    Job DescriptionJob Title: Customer Experience AmbassadorAbout the Role:We are seeking a highly motivated individual to join our team as a Customer Experience Ambassador. The successful candidate will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:• Provide...


  • Sydney, Nova Scotia, Canada Alimentation Couche-Tard inc. Full time

    Role OverviewWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a key member of our frontline team, you will play a vital role in delivering exceptional customer experiences and ensuring our store standards are met.


  • Sydney, Nova Scotia, Canada Bikini Village Inc. Full time

    Bikini Village Inc. is committed to hiring talented individuals who share our passion for customer service and fashion. As a Sales Advisor, you will be an ambassador for our brand, helping customers find the perfect products to enhance their lives.We're seeking someone who is friendly, approachable, and has a keen eye for detail. If you're a highly motivated...


  • Sydney, Nova Scotia, Canada Alimentation Couche-Tard inc. Full time

    Company Overview: Alimentation Couche-Tard inc. is a leading global convenience store operator with a strong commitment to customer satisfaction. Our team works together to provide an exceptional shopping experience for our customers.Our goal is to create a fun, energetic work environment where employees can grow and develop their skills while providing fast...


  • Sydney, Nova Scotia, Canada Alimentation Couche-Tard inc. Full time

    At Alimentation Couche-Tard inc., we are looking for a Retail Support Specialist to join our team. As a Customer Service Representative, you will play a key role in providing fast and friendly service to our customers.About the JobYou will be responsible for greeting customers, running the cash register, making purchase suggestions, and working with our food...


  • Sydney, Nova Scotia, Canada Jace Holdings Ltd. Full time

    About UsJace Holdings Ltd. is a proud Canadian company that started in a small town in Nova Scotia but has grown to become a leading retailer with over 1,600 stores across the country.Job OverviewWe are seeking a skilled and friendly Customer Service Representative to join our team at one of our locations. As a Customer Service Representative, you will be...


  • Sydney, Nova Scotia, Canada Alimentation Couche-Tard inc. Full time

    Store 6002087: 2113 Highway 1, Falmouth, Nova Scotia B0P 1P0Customer Service RepresentativeAs a Customer Service Representative, you will enjoy:- Flexible schedules- Large, stable employer- Opportunities for fast career advancement- Task variety- Weekly pay- Night shift premium- Employee discount- Scholarship program- Years of service Recognition program-...


  • Sydney, Nova Scotia, Canada Kent Building Supplies Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our retail team at Kent Building Supplies. As a Customer Service Representative, you will be responsible for interacting with customers, managing transactions, and providing excellent customer service.Key Responsibilities:Operate cash registers, scanners, and credit card/debit card...


  • Sydney, Nova Scotia, Canada Alimentation Couche-Tard inc. Full time

    Store 6002124: 3704 Highway 3, Barrington Passage, Nova Scotia B0W 1G0Customer Service RepresentativeAs a Customer Service Representative, you will enjoy:- Flexible schedules- Large, stable employer- Opportunities for fast career advancement- Task variety- Weekly pay- Night shift premium- Employee discount- Scholarship program- Years of service Recognition...


  • Sydney, Nova Scotia, Canada Alimentation Couche-Tard inc. Full time

    Store 6002333: 830 Main Street, Sydney Mines, Nova Scotia B1V 2L8Customer Service RepresentativeAs a Customer Service Representative, you will enjoy:- Flexible schedules- Large, stable employer- Opportunities for fast career advancement- Task variety- Weekly pay- Night shift premium- Employee discount- Scholarship program- Years of service Recognition...


  • Sydney, Nova Scotia, Canada Alimentation Couche-Tard inc. Full time

    Store 6002130: 632 Main Street, Glace Bay, Nova Scotia B1A 4X8Customer Service RepresentativeAs a Customer Service Representative, you will enjoy:- Flexible schedules- Large, stable employer- Opportunities for fast career advancement- Task variety- Weekly pay- Night shift premium- Employee discount- Scholarship program- Years of service Recognition program-...


  • Sydney, Nova Scotia, Canada OneMCI Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, resolving issues, and exceeding customer expectations.


  • Sydney, Nova Scotia, Canada Advance Auto Parts Full time

    We are seeking a Customer Service Representative to join our team at Advance Auto Parts. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving customer complaints.Key Responsibilities:Provide excellent customer service and respond to customer inquiriesResolve customer complaints in a...


  • Sydney, Nova Scotia, Canada Mass Markets Full time

    As a Remote Inbound Sales Representative at Mass Markets, you will play a critical role in delivering exceptional customer experiences and driving business growth. We are seeking highly motivated and results-driven individuals who are passionate about sales and customer service.About the RoleThis is an exciting opportunity to join a dynamic and innovative...


  • Sydney, Nova Scotia, Canada GPM Investments LLC Full time

    The Customer Service Representative plays a crucial role in ensuring an exceptional customer experience at GPM Investments LLC. This key position involves building strong relationships with customers, addressing concerns, and providing tailored solutions to drive satisfaction and loyalty.ResponsibilitiesRespond promptly and professionally to customer...


  • Sydney, Nova Scotia, Canada Acosta Sales & Marketing Full time

    Role Overview">We are seeking a charismatic Pet Ambassador to represent Royal Canin in-store and at events, promoting our products and services to pet parents and driving sales.">Key Responsibilities">">Deliver exceptional customer service to pet parents, responding to their needs and concerns.">Develop and implement effective strategies to engage pet...


  • Sydney, Nova Scotia, Canada Njoyn Full time

    Key ResponsibilitiesThe Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Duties and Responsibilities:Handle customer...


  • Sydney, Nova Scotia, Canada Urban Outfitters, Inc. Full time

    **Role Summary:**A Sales Associate at Urban Outfitters is responsible for contributing to driving sales through providing genuine experiences to each customer. This involves acting as a brand representative, initiating conversations, and sharing advice and product knowledge to interact with customers in a personalized way.**Responsibilities Include:**•...


  • Sydney, Nova Scotia, Canada OneMCI Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients via phone, email, or chat.Key Responsibilities:Resolve customer complaints in a professional and courteous mannerAnalyze and troubleshoot technical...