Restaurant Operations Manager
4 weeks ago
We are seeking an experienced Restaurant Assistant Manager to join our team at Subway Sandwiches. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve high levels of performance.
Key Responsibilities- Determine the type of services to be offered and implement operational procedures that meet or exceed customer expectations.
- Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Conduct regular performance reviews with staff to identify areas for improvement and provide coaching and guidance as needed.
- Cost products and services to ensure optimal profitability and efficiency.
- Enforce provincial/territorial liquor legislation and regulations to maintain a safe and responsible work environment.
- Organize and maintain inventory to prevent stockouts and minimize waste.
- Ensure health and safety regulations are followed to protect employees and customers.
- Negotiate arrangements with suppliers for food and other supplies to secure the best prices and quality.
- Negotiate with clients for catering or use of facilities to increase revenue and improve customer satisfaction.
- Participate in marketing plans and implementation to promote the restaurant and attract new customers.
- Address customers' complaints or concerns in a professional and courteous manner.
- Provide exceptional customer service to create a positive dining experience and encourage repeat business.
- Plan, organize, direct, control, and evaluate daily operations to achieve sales goals and maintain high standards of quality and customer service.
- 1-2 years of experience in a restaurant management role, preferably in the quick-service industry.
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Excellent leadership and communication skills to motivate and inspire staff.
- Strong analytical and problem-solving skills to resolve issues and make informed decisions.
- Able to work effectively in a fast-paced environment with tight deadlines and repetitive tasks.
- Familiarity with MS Excel, MS PowerPoint, and MS Word to analyze data and create presentations.
- High school diploma or equivalent required; degree preferred.
- Able to stand for extended periods and lift up to 50 pounds to assist with inventory and equipment.
- Reliable transportation to travel to training sessions and meetings as required.
- A competitive salary of $600,000 - $1,200,000 per year, depending on experience and qualifications.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy to ensure work-life balance.
- Opportunities for advancement and professional development within the company.
- A fun and dynamic work environment with a team-oriented culture.
If you are a motivated and results-driven individual with excellent leadership and communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role.
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4 weeks ago
Kapuskasing, Canada Subway Sandwiches Full timeAbout UsWe are a leading fast food chain, known for our high-quality sandwiches and customer service. As a Restaurant Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurants.
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