Library Services Assistant

3 weeks ago

Vancouver, British Columbia, Canada The University of British Columbia Full time
Job Summary
This position is responsible for providing exceptional customer service at the Service Desk, answering circulation, directional, and reference questions, and referring complex questions to librarians. The successful candidate will assist with project work, collaborate with library staff, and participate in team activities.

Key Responsibilities

1. Provides library assistance at the Service Desk, creating a welcoming environment for patrons.

2. Answers reference questions using library resources, referring questions to subject specialists and other departments as needed.

3. Assists with circulation services, including charging, renewing, and discharging items.

4. Creates and updates patron records, accounts, and item records.

5. Participates in team meetings, including ongoing training sessions.

6. Assists with library projects, including background research, evaluations of resources, and compilation of statistics.

7. Performs other duties or projects as assigned.

Requirements
• Completion of a two-year Library Technician Diploma or equivalent educational experience is required.

• Minimum one year recent experience in an academic library environment is required.

• Excellent customer service delivery skills in an in-person setting.

• Knowledge of using an integrated library system.

• Computer experience and effective keyboarding skills.

• Experience using standard workplace software such as MS Word, Excel, and database applications.

• Physical ability to handle library collection materials.

Preferred Qualifications
• Knowledge of library policies and procedures is an asset.

• Effective at multi-tasking, organization, and attention to detail.

• Ability to communicate effectively verbally and in writing.

• Ability to deal with a diversity of people in a calm, courteous, and effective manner.

• Ability to prioritize work and meet deadlines, and work in a team environment.

• Ability to exercise tact, courtesy, discretion, and sound judgment.

• Ability to apply previously learned concepts to new situations and/or technology.

• Ability to follow and carry out instructions.

• Ability to work independently, as part of a team, and under limited supervision.

• Ability to operate a normal range of library equipment.

• Ability to work flexible hours, including evenings and weekends.

  • Library Assistant

    4 weeks ago

    Vancouver, British Columbia, Canada Capilano University Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Library Assistant. In this role, you will provide excellent customer service to students, faculty, and staff, while maintaining the organization and accessibility of our library collections.Key ResponsibilitiesAssist with circulation functions, including...

  • Library Assistant

    4 weeks ago

    Vancouver, British Columbia, Canada Capilano University Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Library Assistant. In this role, you will provide excellent customer service to students, faculty, and staff, while maintaining the organization and accessibility of our library collections.Key ResponsibilitiesAssist with circulation functions, including...

  • Library Services Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada City of Vancouver Full time

    Job SummaryThe City of Vancouver is seeking a skilled Library Services Assistant to join its Information Services team. As a key member of the team, the successful candidate will provide exceptional service to the public, meeting established library strategic objectives and service standards.Key Responsibilities:Provide service to the public, responding to...

  • Library Assistant

    3 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThis position plays a vital role in providing exceptional customer service and support to patrons at the University of British Columbia Library. The successful candidate will be responsible for answering circulation, directional, and reference questions at the Service Desk, as well as referring complex questions to librarians for assistance....

  • Library Assistant

    3 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThis position plays a vital role in providing exceptional customer service and support to patrons at the University of British Columbia Library. The successful candidate will be responsible for answering circulation, directional, and reference questions at the Service Desk, as well as referring complex questions to librarians for assistance....

  • Library Assistant

    4 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThis position is responsible for providing exceptional customer service at the Service Desk, answering circulation, directional, and reference questions, and referring complex questions to librarians. The successful candidate will work collaboratively with library staff and the public, participating in team activities such as meetings, trainings,...

  • Library Assistant

    4 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThis position is responsible for providing exceptional customer service at the Service Desk, answering circulation, directional, and reference questions, and referring complex questions to librarians. The successful candidate will work collaboratively with library staff and the public, participating in team activities such as meetings, trainings,...

  • Library Assistant

    1 month ago

    Vancouver, British Columbia, Canada Capilano University Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Library Assistant. In this role, you will provide excellent customer service to students, faculty, and staff, while maintaining the organization and accessibility of our library collections.Key ResponsibilitiesProvide borrower services, including check-out and...

  • Library Assistant

    1 month ago

    Vancouver, British Columbia, Canada Capilano University Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Library Assistant. In this role, you will provide excellent customer service to students, faculty, and staff, while maintaining the organization and accessibility of our library collections.Key ResponsibilitiesProvide borrower services, including check-out and...

  • Library Assistant

    4 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThis position is responsible for providing exceptional customer service at the Service Desk, answering circulation, directional, and reference questions, and referring complex questions to librarians. The successful candidate will work collaboratively with library staff and the public, participating in team activities such as meetings, trainings,...

  • Library Assistant

    4 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThis position is responsible for providing exceptional customer service at the Service Desk, answering circulation, directional, and reference questions, and referring complex questions to librarians. The successful candidate will work collaboratively with library staff and the public, participating in team activities such as meetings, trainings,...

  • Library Assistant

    3 weeks ago

    Vancouver, British Columbia, Canada City of Vancouver Full time

    Job SummaryThe City of Vancouver is seeking a skilled Library Assistant to join its Information Services team. Reporting to the Assistant Manager, Information Services, the incumbent will provide exceptional service to the public, meeting established Library strategic objectives and service standards.Key Responsibilities:Provide information services to the...

  • Library Assistant

    3 weeks ago

    Vancouver, British Columbia, Canada Capilano University Full time

    Job SummaryCapilano University is seeking a highly motivated and detail-oriented Library Assistant to join our team. As a key member of our library staff, you will provide exceptional support to students and faculty by performing various tasks related to library operations, circulation, and collection maintenance.Key ResponsibilitiesAssist with borrower...

  • Library Assistant

    2 months ago

    Vancouver, British Columbia, Canada Capilano University Full time

    Job SummaryCapilano University is seeking a detail-oriented and customer-focused Library Assistant to join our team. As a key member of our library services team, you will provide exceptional support to students and faculty by performing various circulation functions, shelving and filing materials, and maintaining a well-organized library environment.Key...

  • Library Assistant

    2 months ago

    Vancouver, British Columbia, Canada Capilano University Full time

    Job SummaryCapilano University is seeking a detail-oriented and customer-focused Library Assistant to join our team. As a key member of our library services team, you will provide exceptional support to students and faculty by performing various circulation functions, shelving and filing materials, and maintaining a well-organized library environment.Key...

  • Library Services Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThis position is responsible for providing exceptional customer service at the Service Desk, answering circulation, directional, and reference questions. The incumbent will also assist with project work, work with other library staff, and participate in team activities.Key Responsibilities1. Provides library assistance at the Service Desk,...

  • Public Services Assistant

    3 weeks ago

    Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job SummaryThis is a shared position between the UBC Law Library (60%) and the David Lam Management Research Library (DLam) and Canaccord Learning Commons (CLC) (40%). Occasionally, the position may assist at other UBC Vancouver Library branches or units.The position performs moderately complex public services in the circulation of library materials and...

  • Library Assistant 2

    1 month ago

    Vancouver, British Columbia, Canada District of North Vancouver Full time

    About UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to diverse collections, digital resources, and technology.Job OverviewWe are...

  • Library Assistant 2

    4 weeks ago

    Vancouver, British Columbia, Canada District of North Vancouver Full time

    About UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to diverse collections, digital resources, and technology.Job OverviewWe are...

  • Library Assistant 2

    4 weeks ago

    Vancouver, British Columbia, Canada District of North Vancouver Full time

    About UsAt North Vancouver District Public Library, we strive to create a welcoming environment where our community can connect, learn, and grow. With three full-service locations and one Express Library, we serve almost 90,000 residents and provide free and equitable access to diverse collections, digital resources, and technology.Job OverviewWe are...