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Retail Banking Representative

2 weeks ago

Woodstock, Canada First Citizens Full time

Job Summary

We are seeking a skilled and customer-oriented individual to join our team as a Retail Banking Representative. In this role, you will be responsible for providing exceptional customer service and support to our customers.

Responsibilities
  • Engage with customers to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or GED
  • 6 months customer service experience
  • PREFERRED: Knowledge of retail banking products and services