Director of Quality and Patient Safety

2 days ago


Toronto, Ontario, Canada Better Living Health and Community Services Full time

Better Living Health and Community Services seeks a seasoned professional to lead our Quality Management System (QMS). The Director of Quality and Patient Safety will be responsible for ensuring compliance with regulatory standards, including the Fixing Long-Term Care Act, CARF Accreditation, and HPCO best practices. This role is critical in fostering a culture of continuous quality improvement and person-centered care.

Key Responsibilities
  • Develop and implement the QMS, ensuring alignment with organizational goals and sector-specific standards.
  • Lead the development of key performance indicators (KPIs) to support decision-making and organizational planning.
  • Facilitate the activities of the Quality Committee and oversee the development of the annual Quality Improvement Plan.
  • Provide training and capacity-building initiatives related to quality improvement, compliance, and performance monitoring.

This is a 35-hour per week position, Monday-Friday. Better Living Health and Community Services is an equal opportunity employer committed to diversity and inclusion.

The ideal candidate will possess a strong understanding of quality improvement methodologies, data analysis, and performance monitoring. Experience in healthcare or community services is highly valued.



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