Dining Experience Specialist

1 week ago


Edmonton, Alberta, Canada Asian Express Hot Pot Full time
About the Role

We are seeking a Dining Experience Specialist to join our team at Asian Express Hot Pot. The successful candidate will be responsible for providing exceptional customer service, ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Prepare and serve specialty food at customers' tables with attention to detail and presentation.
  • Describe menu items, including daily specials, to enhance the dining experience.
  • Recommend menu selections based on customers' preferences and dietary requirements.
  • Take orders accurately and relay them to kitchen and bar staff in a timely manner.
  • Assist guests with special needs, such as mobility or dietary restrictions.
Requirements
  • A secondary (high) school graduation certificate or equivalent experience is required.
  • Experience in the hospitality industry is an asset.
Working Conditions
  • This is a permanent position working 30-40 hours per week.
  • The language of work is English.
Salary Information

The estimated salary for this role is between $35,000 and $50,000 per year, depending on experience and qualifications.

Benefits

We offer a competitive benefits package, including opportunities for career growth and development.



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