Senior Benefits Consultant

4 days ago


Winnipeg, Manitoba, Canada Vaco Full time

We are seeking a detail-oriented Senior Benefits Consultant to join our team on a 4-month contract. The ideal candidate will assist employees with tier II benefits-related inquiries and support the Human Resources team.

Key Responsibilities:
  • Respond to tier II benefits questions from employees via phone and email, providing accurate information and guidance.
  • Review and analyze benefits communications to ensure clear and effective messaging.
  • Communicate with insurance representatives to address and resolve common issues, such as employees not receiving benefits cards in the mail.
  • Escalate complex issues to appropriate HR team members or external vendors as needed.

The successful candidate will have a strong understanding of employee benefits plans, enrollment processes, and troubleshooting common issues. They will also be able to work effectively as part of an HR team and provide exceptional service to employees.

Estimated Salary: $22/hour (W2) Compensation Package: Competitive hourly rate plus potential bonuses

Requirements:
  • Minimum of 3 years of experience assisting employees with benefits inquiries and related tasks of basic to intermediate complexity.
  • Strong written and verbal communication skills with a customer-centric approach to problem-solving.
  • Familiarity with employee benefits plans, enrollment processes, and troubleshooting common issues.

Vaco is an Equal Opportunity Employer and welcomes applications from diverse candidates. We strive to create an inclusive workplace where everyone feels valued and supported.



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