Fashion Retail Store Leader
4 days ago
Sussan is a leading fashion retailer in Australia, celebrated for its elegant and contemporary clothing. With over 80 years of experience, we strive to balance fashion with responsibility, creating clothes that Australian women love. As a Certified B Corporation, we prioritize sustainability and social impact.
Job OverviewWe are seeking an exceptional Store Manager to lead our retail store team. As a key member of our management team, you will be responsible for achieving sales targets, managing daily operations, and delivering exceptional customer experiences. Your role involves:
- Leading a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
- Overseeing and implementing effective stock management practices and executing visual merchandising standards that align with the brand's direction.
- Managing all store administrative tasks, including payroll, banking, and creating efficient rosters.
- Recruiting, onboarding, and training team members while cultivating a positive and supportive work environment.
- Handling customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
- Maintaining compliance with company policies and procedures to ensure smooth and efficient store operations.
We offer a comprehensive online learning program followed by in-store training with your Business Manager. You will also have access to Management Development Programs for fantastic career pathways within the Sussan Group business.
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