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Service Advisor
2 months ago
At Velocity Truck Centres Canada, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities:- Coordinate service appointments and communicate repair recommendations to customers.
- Ensure all service work is completed efficiently and accurately.
- Collaborate with the service team to prioritize service orders and manage customer expectations.
- Maintain accurate records of customer interactions and repair orders.
- Prepare invoices and process payments in a timely manner.
- Previous experience as a service advisor or in a related customer service role within the automotive or heavy-duty truck industry.
- Strong knowledge of heavy-duty truck mechanics, including engines, transmissions, and electrical systems.
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to customers clearly.
- Proficiency in computer systems and software used for scheduling appointments, generating invoices, and maintaining records.
- Competitive salary ranging from $65,000 - $68,000.
- Employer-paid technical training tailored to your needs.
- Paid vacation time and comprehensive benefits package.
- Opportunity for career advancement and professional growth.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for heavy-duty truck mechanics, we encourage you to apply for this exciting opportunity.
