Business Operations Manager

4 days ago


Maple Ridge, British Columbia, Canada BC Ltd. Full time

Job Title:

Business Operations Manager - Urban Retail

Overview:

BC Ltd. is seeking an experienced Business Operations Manager to lead our urban retail team in a dynamic and fast-paced environment. As a key member of our management team, you will be responsible for managing staff, assigning duties, determining merchandise and services to be sold, locating and procuring merchandise for resale, developing and implementing marketing strategies, planning budgets, monitoring revenues and expenses, determining staffing requirements, resolving issues that may arise, including customer requests, complaints, and supply shortages, and recruiting, hiring, and supervising staff and/or volunteers.

Responsibilities:

  1. Manage staff and assign duties to ensure seamless operations and exceptional customer service.
  2. Determine merchandise and services to be sold, taking into account market trends and customer demand.
  3. Locate, select, and procure merchandise for resale, ensuring high-quality products at competitive prices.
  4. Develop and implement effective marketing strategies to drive sales and increase brand awareness.
  5. Plan and manage budgets, monitoring revenues and expenses to ensure financial stability and growth.
  6. Determine staffing requirements, recruiting, hiring, and supervising staff and/or volunteers to meet business needs.
  7. Resolve issues that may arise, including customer requests, complaints, and supply shortages, providing timely and professional solutions.

Requirements:

  • 3-4 years of experience in business operations, retail management, or a related field.
  • Strong leadership and management skills, with the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and suppliers.
  • Ability to analyze data, make informed decisions, and adapt to changing business conditions.
  • Proficiency in Microsoft Office, with experience in budgeting and financial management software.

Compensation and Benefits:

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. BC Ltd. offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Why Join Us?

At BC Ltd., we offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer service and driving business success. If you are a motivated and experienced business operations professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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