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    {"title": "Banking Advisor", "description": "Job SummaryAs a Banking Advisor at National Bank, you will play a key role in providing exceptional client service and building lasting relationships with our customers. You will be responsible for greeting clients, answering questions, and helping them navigate our banking applications and services.Key...

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    3 weeks ago


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  • Banking Advisor

    3 weeks ago


    Sudbury, Ontario, Canada National Bank Full time

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Banking Advisor

1 month ago


Sudbury, Ontario, Canada National Bank Full time
About the Role

We are seeking a highly skilled and motivated Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional client service and building lasting relationships with our customers.

Key Responsibilities
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs to manage their finances.
  • Listen actively to clients' needs and resolve complex situations in a timely and professional manner.
  • Provide advice and offer transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build strong business relationships and ensure client satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.
About Our Team

Our team is passionate about delivering exceptional client service and building strong relationships with our customers. We value diversity, inclusivity, and teamwork, and we are committed to creating a positive and supportive work environment.

What We Offer
  • A competitive compensation package.
  • A wide range of flexible benefits to promote your wellbeing and that of your family.
  • Opportunities for career growth and development.
  • A dynamic and inclusive work environment.
Requirements
  • A college diploma (DEC) or equivalent.
  • Customer service experience.
  • An inclusive attitude and openness to diversity.
  • A positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.
Language

We are a bilingual organization and require proficiency in both English and French.