Underwriting Team Lead

4 days ago


Waterloo, Ontario, Canada Sun Life Financial Full time
Company Overview

Sun Life Financial is a global company with a passion for people, committed to helping clients achieve lifetime financial security and live healthier lives. With over 30,000 employees across 26 countries, we strive to create a supportive, flexible, and inclusive work environment that empowers our team members to thrive.

Job Summary

We are seeking an experienced Underwriting Manager to lead our team of underwriters in delivering exceptional service to our clients. The successful candidate will have a proven track record of driving operational excellence and process improvements in a fast-paced environment.

Key Responsibilities
  • Lead and support underwriters in their service delivery and development
  • Manage workload and priorities while promoting teamwork and a positive environment with employees in multiple locations
  • Develop and implement strategies and processes to improve underwriting efficiency, accuracy, and client experience
  • Resolve escalated cases and work with the underwriting team to close gaps and enhance service
Requirements
  • Experienced underwriter with background in Life and Critical Illness insurance
  • Willingness to pursue underwriting education and/or a professional underwriting background
  • Proven leadership experience with a focus on developing high-performing teams
  • A proven track record of driving operational excellence and process improvements in a fast-paced environment


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