Restaurant Operations Manager

4 days ago


Whitecourt, Canada Mr. Mikes Steakhouse Casual Full time
Job Summary

We are seeking a skilled Restaurant Operations Manager to join our team at Mr. Mikes Steakhouse Casual.

About the Role

This is a full-time position responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service and food quality. The successful candidate will be a strong leader with experience in managing teams, maintaining high standards of cleanliness, safety, and efficiency.

Main Responsibilities
  • Team Management: Supervise and coordinate the activities of staff who prepare and portion food, including training them in job duties, sanitation, and safety procedures.
  • Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
  • Customer Service: Address customers' complaints or concerns and maintain records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit reports on sales, stock, and employee performance.
Requirements
  • Education: Secondary (high) school graduation certificate and relevant post-secondary education.
  • Experience: 1 year to less than 2 years of experience in a supervisory role in the food service industry.
  • Skills and Qualifications: Excellent communication and interpersonal skills, ability to work under pressure, and flexibility to adapt to changing situations.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, combination of sitting, standing, walking, and occasional lifting of up to 25 kg.
Benefits
  • Competitive Salary: $60,000 - $80,000 per year, depending on experience.
  • Overtime Pay: Eligible for overtime pay according to the collective agreement.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision coverage, as well as a retirement plan.
How to Apply

Please submit your resume and cover letter to [insert contact information].



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