Counter Sales Associate

2 weeks ago


Vernon, Canada EMCO Corporation Full time
Job Opportunity: Counter Salesperson

We are seeking a highly skilled and customer-focused Counter Salesperson to join our team at EMCO Corporation. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized counter area, and supporting the Inside Sales and Outside Sales functions.

Key Responsibilities:

  • Assist customers with purchases at the Profit Centre counters
  • Research products and provide recommendations to customers
  • Drive sales growth through effective merchandising, product promotion, and lead generation
  • Enter, pick, and pack sales orders generated at the counter
  • Maintain and clean the counter area, including merchandising displays
  • Inform the buyer when stock levels are low
  • Follow up on backorders with vendors and provide customers with accurate delivery dates
  • Process returns and warranty claims in compliance with procedures
  • Navigate and resolve customer concerns and complaints

Requirements:

  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • A minimum of 2 years of experience in customer service or counter sales
  • Excellent customer service and verbal communication skills
  • Strong relationship-building skills with customers, vendors, and teammates
  • Ability to learn and operate applicable software systems used to process orders
  • Experience working in a fast-paced environment
  • Intermediate math skills with a strong attention to detail
  • Ability to learn material handling equipment operation
  • Strong work ethic and high standard of integrity
  • Ability to work independently and as part of a team

Preferred Skills:

  • Previous experience with plumbing and building products sold at the Profit Centre
  • Ability to use the Internet for problem-solving and finding alternative solutions
  • Experience using Trend, Eclipse, Word, Excel, and Outlook

Salary Range: $42,000 - $47,000 per year



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