Technical Solution Architect

3 weeks ago


Remote, Canada RouteThis Full time

**RouteThis Overview**

We are a SaaS technology company revolutionizing technical support services with innovative software solutions. Our mission is to intelligently automate technical support processes, providing market-leading answers for immediate issue identification and resolution.

**Job Summary**

We are seeking a skilled Senior Full Stack Developer to join our team and contribute to shaping the next generation of our solutions. As a senior member of our engineering team, you will play a critical role in advancing our current, emerging, and future solutions by leveraging data, scalable architecture, and generative AI technologies.

Key Responsibilities:

  • Design, develop, and deploy solutions to advance RouteThis current, emerging, and future solutions
  • Actively participate in architectural and system design discussions with other engineering team members
  • Explore and prototype solutions
  • Mentor less experienced team members
  • Lead by example, demonstrating skills and behaviors needed to succeed as a senior engineering team member

Requirements and Qualifications:

  • True full stack experience designing and building both backend and frontend solutions
  • Experience with generative AI technologies and frameworks with practical experience incorporating these features to provide value to customers
  • Ability to understand and break down complex problems into manageable pieces that a team can deliver together
  • Experience using observability tooling to monitor the performance of mobile applications
  • Experience with continuous delivery and what it takes to support it effectively
  • Can develop rapidly while maintaining and promoting quality practices
  • Experience mentoring less experienced developers
  • Effective communicator in both individual and group settings for both technical and non-technical audiences

Benefits and Culture:

  • Total Rewards: We offer competitive salaries ($110,000 - $140,000 annually), stock options, extended long weekends, and comprehensive benefits package
  • Team: We have a highly-motivated team with carefully selected members who fit our values of One Team, Customer First, Innovate and Own It
  • Fun: We believe work should be fun and engaging, hosting social events both in-person and virtually
  • Location: Located in downtown Kitchener, we offer flexible work arrangements including hybrid and remote options across Canada


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