Store Operations Manager

2 weeks ago


Canada Starbucks Full time

**Job Overview**

As a Shift Supervisor at Starbucks, you will play a key role in executing store operations during scheduled shifts. This involves assisting the store manager in leading a team of partners to create an exceptional customer experience.

**Key Responsibilities**

  • Assist the store manager in executing store operations during scheduled shifts
  • Lead a team of partners to deliver legendary customer service
  • Maintain a calm demeanor during periods of high volume or unusual events
  • Anticipate customer and store needs by constantly evaluating the environment and customers for cues
  • Communicate information to the store manager so that the team can respond as necessary
  • Assist with new partner training by positively reinforcing successful performance and giving respectful coaching as needed

**Required Skills and Qualifications**

  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • French language fluency in reading, writing, and verbal is required

**Benefits**

Starbucks and its brands are an equal opportunity employer of all qualified individuals. We believe that enables us to better meet our mission and values while serving customers throughout our global communities.



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