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Medical Office Support Specialist

2 months ago

Vancouver, British Columbia, Canada The University of British Columbia Full time
Job Summary

We are seeking a highly skilled and experienced Clinical/Medical Office Assistant/Receptionist to join our team at The University of British Columbia. As a key member of our administrative staff, you will provide advanced medical office assistance, administrative, and clerical support to our departments located on campus.

Key Responsibilities
  • Provide exceptional customer service to patients, students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage patient records, including data entry, chart preparation, and maintenance of electronic medical records.
  • Coordinate appointments, bookkeeping, and billing, ensuring accuracy and attention to detail.
  • Process payments, reconcile accounts, and handle financial transactions, including credit card payments and travel requisitions.
  • Assist with meetings and events, including booking, coordination, and setup.
  • Perform administrative tasks, such as data entry, mail sorting, and filing.
  • Develop and maintain relationships with patients, staff, and faculty, providing exceptional service and support.
Requirements
  • High School graduation and completion of a Medical or Dental Office Assistant program (including terminology).
  • Minimum of two years of relevant experience or the equivalent combination of education and experience.
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Knowledge of medical terminology, insurance, and billing procedures.
  • Proficiency with electronic medical records and office software.
  • Ability to exercise tact and discretion, with a high level of accuracy and attention to detail.
Working Conditions

This is a full-time position, with regular working hours and occasional overtime as required. The successful candidate will be required to work in a fast-paced environment, with a high level of accuracy and attention to detail.

What We Offer

The University of British Columbia offers a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to creating a diverse and inclusive work environment, and welcome applications from qualified candidates who share our values.