Store Operations Manager

2 weeks ago

SaintEustache, Quebec, Canada Sherwin-Williams Full time
Job Title: Assistant Store Leader

Job Summary:
The Assistant Store Manager at Sherwin-Williams plays a crucial role in supporting the store manager in organizing, planning, and implementing strategies to drive sales and optimize profitability. This includes overseeing customer service, marketing, merchandising, inventory, finances, and store safety. The ideal candidate will have excellent communication and leadership skills, with the ability to build strong relationships with customers and staff.

Key Responsibilities:
  • Support business strategies to increase sales and optimize profitability
  • Ensure high levels of customer satisfaction through excellent service
  • Build and maintain knowledge of all products to ensure effective customer recommendations
  • Build positive relationships with wholesale and retail customers
  • Complete store administration
  • Ensure compliance with policies and procedures including safety, loss prevention, and security
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
  • Support employee training, development, performance management, and corrective action
  • Respond to and resolve any customer and/or employee complaints
  • Partner with Store Manager to make outside sales calls to increase market share

Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment
  • Must have a valid, unrestricted Driver's License
  • Must have at least a High School diploma or GED
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

Preferred Qualifications:
  • Have at least one (1) year experience working in a retail, sales, or customer service position or have completed a Sherwin-Williams Management Training Program
  • Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
  • Have previous work experience selling paint and paint related products
  • Have work experience using timekeeping and/or customer relationship management (CRM) systems
  • Have an associate degree or higher in business, sales, or marketing
  • Willingness to relocate for future job opportunities
  • Ability to read, write, comprehend, and communicate in more than one language

About Us:
At Sherwin-Williams, we believe in careers that grow with you. We offer a range of benefits to support your health, well-being, and financial security. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

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