Food Services Supervisor
2 weeks ago
Job Title: Food Services Supervisor
Job Summary: We are seeking a highly skilled Food Services Supervisor to join our team at The Canadian Brewhouse. As a Food Services Supervisor, you will be responsible for overseeing the daily operations of our food services department, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.
Key Responsibilities:
- Evaluate daily operations to ensure efficiency and effectiveness
- Monitor staff performance and provide feedback and coaching as needed
- Set staff work schedules and ensure adequate staffing levels
- Supervise staff and provide guidance on food preparation and presentation
- Train staff on new procedures and policies
- Balance cash and complete balance sheets, cash reports, and related forms
- Conduct performance reviews and provide feedback to staff
- Organize and maintain inventory of food and supplies
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Leading/instructing individuals on food preparation and presentation
- Address customers' complaints or concerns in a professional and courteous manner
- Provide exceptional customer service and ensure that customers receive a positive experience
Requirements:
- College/CEGEP education
- 1-2 years of experience in food services management
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and ability to multitask
- Ability to lead and instruct individuals
- Excellent customer service skills
Work Environment:
- Urban area
- 40 hours per week
- Permanent position
Benefits:
- Health care plan
- English language
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