Technical Support Professional
3 days ago
About this role:
Global Banking Technology & Operations (GBTO) is seeking a skilled Technical Support Professional to deliver day-to-day services to Global Banking & Investor Solutions (GBIS) Business Units and their clients. As a key member of our team, you will work closely with IT & Operations teams to meet the evolving needs of our clients and market requirements.
Key Responsibilities:
- Support users of regulatory reporting and trading applications.
- Monitor processes and infrastructure.
- Manage the resolution, tracking and documentation of incidents and requests.
- Communicate with users and other teams.
- Participate in Change Management / Release Management (CMRM) processes.
- Contribute to development projects within an agile team.
Requirements:
- Experience working in a similar role in a complex information system environment.
- Ability to structure, document, and share knowledge.
- Familiarity with monitoring and job scheduling concepts.
Our Culture:
At Societe Generale, we value commitment, responsibility, team spirit, and innovation. We believe in fostering a culture of continuous development, encouraging our employees to grow and thrive. If you are passionate about delivering exceptional results and making a meaningful impact, we invite you to explore this opportunity.
Benefits:
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A diverse and inclusive work environment.
Application Instructions:
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