Retail Store Director

3 days ago


Coquitlam, British Columbia, Canada Osiris Inc. Full time

Osiris Inc. is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA.

">">Our retail environment offers emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food.">

We cater to Gen Z tweens and teens, as well as their parents, providing a fun and interactive in-store experience where you can try it before you buy it.

As a Retail Store Director, you will be responsible for leading a team of sales associates, ensuring that the store runs smoothly and profitably, and providing excellent customer service.

You will report directly to the District Manager and be responsible for achieving sales goals and maximizing profitability.

Key Responsibilities:

1. Manage day-to-day store operations and achieve sales targets.

2. Recruit, train, develop and manage a high-performing team of sales associates who are knowledgeable about our products, engage with our customers and deliver an exceptional in-store experience.

3. Create a positive and engaging environment for both customers and associates.

4. Analyze sales and financial data to identify trends and opportunities for improvement.

5. Develop and execute strategies to drive traffic and sales, including community outreach programs.

6. Ensure that the store is visually appealing and merchandised to showcase our products effectively.

7. Monitor inventory levels and work with the District Manager to manage inventory.

8. Adhere to company policies and procedures, including health and safety regulations.

Requirements:

1. At least 3 years of supervisory experience, preferably in a high-volume, fast-paced retail environment.

2. Proven track record of achieving sales targets and maximizing profitability.

3. Strong leadership and team-building skills, with the ability to inspire and motivate a team.

4. Excellent communication, interpersonal, and customer service skills.

5. Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.

6. Knowledge of digital marketing trends.

7. Ability to work a flexible schedule, including weekends and holidays.

8. Experience in the health, beauty, home, toys, tech or food industry is a plus.

We are seeking a results-driven individual who is passionate about customer service, team-building, and innovative retail concepts.
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