Operations Manager Position

1 week ago


Kingston, Ontario, Canada City of Kingston Full time

Key Responsibilities


The Operations Manager at the City of Kingston plays a pivotal role in enhancing the lives of residents by delivering exceptional customer-centered services of the highest quality. This highly ethical environment values accountability, actively listening to customers, creatively addressing their needs, and maintaining unwavering respect for all individuals served.



Position Summary


The Operations Manager is responsible for providing leadership in areas related to Roads & Sidewalks (including winter control), Parks & Sports Fields Maintenance, Horticulture & Forestry, Solid Waste and Waste Diversion in alignment with corporate strategies, plans, and council priorities. The Manager Operations supports strategic planning, budget development, procurement, work planning, human resources, staff development, and change management and collaborates with internal and external stakeholders to build working relationships that are mutually beneficial and supports the operations with public safety as a priority.



Qualifications, Competencies


3 year diploma in engineering, business management, environmental, parks & recreation, or a related field. 5 years of experience in operational management. 5 years of leadership experience in Public Works preferred. Certifications related to engineering, horticulture, parks & recreation, sports fields, or waste management. Must demonstrate corporate competencies: Customer Focus, Results Orientation, Integrity, and Teamwork.



Skills, Abilities, Work Demands


Hands-on experience in heavy municipal construction and/or municipal maintenance industry an asset. Intermediate computer skills with MS Office and have a strong knowledge of other applicable software such as, financial management programs, AVL/GPS/GIS Systems, asset management software, and Customer Service software. Excellent communication skills with the ability to influence others and negotiate. Ability to work in a politically sensitive environment while demonstrating tact and diplomacy. Strong leadership and team building skills, with the ability to prioritize, mentor, and manage a team. Ability to think strategically and deliver results. Knowledge of related acts and legislation including the Occupational Health & Safety Act, Highway Traffic Act, CSA, related environmental legislation as well as WHMIS training knowledge Resource Recovery and Circular Economy Act Environmental Protection Act. Knowledge of technical specifications - Ontario Provincial Standard Specifications (OPSS) and Ontario Traffic Manuals (OTM). Knowledge of Municipal Act and Ministry of Transportation - CVOR. Must possess and maintain a valid class 'G' driver's license with a satisfactory driver's abstract. Required to obtain and maintain a satisfactory criminal record check.



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