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Assistant Store Leadership Role

1 week ago

London, Ontario, Canada Tapestry, Inc. Full time
Job Overview

The Assistant Store Manager at Tapestry, Inc. plays a pivotal role in driving sales growth and delivering exceptional customer experiences. This leadership position requires a strategic thinker who can develop and execute plans to meet business objectives while fostering a positive work environment.

Main Responsibilities
  • Develop and implement sales strategies to drive revenue growth across all product categories.
  • Mentor and coach store employees to improve their skills and performance, ensuring they meet or exceed sales targets.
  • Provide excellent customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Collaborate with the Store Manager to ensure seamless store operations, maintaining high standards of sales floor presentation, visual merchandising, and inventory management.
  • Analyze sales data and market trends to inform business decisions and drive future growth.

Key Competencies
  • Drive for Results: A proven track record of achieving sales goals and exceeding expectations.
  • Customer Focus: Dedicated to providing exceptional customer service and building strong relationships with clients.
  • Creativity: Ability to think innovatively and develop effective solutions to complex problems.
  • Interpersonal Savvy: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Learning on The Fly: Adaptable and responsive to change, with a willingness to learn and take on new challenges.
  • Perseverance: Resilient and determined, with a strong work ethic and commitment to achieving results.
  • Dealing with Ambiguity: Able to navigate uncertain situations effectively, making sound decisions in the face of ambiguity.
  • Strategic Agility: Possesses a broad understanding of the business and its operations, with the ability to develop and implement effective strategies to drive growth.