Retail Team Lead Position

1 month ago


Vaughan, Ontario, Canada Abercrombie and Fitch Co. Full time

Abercrombie & Fitch Co. is a leading global retailer of apparel and accessories catering to kids through millennials. As a Retail Team Lead, you will play a crucial role in ensuring all customers receive an exceptional in-store experience.

Job Overview

The Key Lead is responsible for driving store performance on the floor through customer experience and team achievement of daily sales. This involves acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations.

Responsibilities
  • Develop and implement strategies to enhance customer satisfaction and drive sales growth.
  • Lead and motivate a team of Brand Reps and Stock Associates to achieve individual and team goals.
  • Maintain a high level of product knowledge and stay up-to-date on the latest fashion trends.
  • Ensure accurate processing of transactions and maintain a clean and organized store environment.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced retail environment.
  • Strong problem-solving and decision-making skills.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer

As a Retail Team Lead at Abercrombie & Fitch Co., you can expect:

  • A competitive salary of $45,000 - $60,000 per year, depending on location and experience.
  • A quarterly sales incentive bonus and merchandise discount.
  • Flexible scheduling and opportunities for career advancement.
  • Training and development programs to enhance your skills and knowledge.
About Us

Abercrombie & Fitch Co. is a global leader in the specialty retail industry, dedicated to delivering exceptional customer experiences and building a diverse and inclusive workplace culture.


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