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Branch Operations Manager

2 weeks ago


Regina, Canada Messer Americas Full time

Messer Americas is seeking a highly skilled Branch Operations Manager to oversee the day-to-day operations of our branch and drive customer satisfaction and profitability.

Salary: $70,000 - $90,000 per annum

Job Description:

The Branch Operations Manager will be responsible for managing branch staff through effective communication, coaching, and team building to achieve superior performance in all key areas, with a particular focus on customer service.

  • Key Responsibilities:
  • Oversee and coordinate daily activities and work processes to ensure optimum customer satisfaction and branch profitability.
  • Manage inventory levels, cylinder control, truck routing, and other fixed assets to maintain financial viability.
  • Implement and maintain safe work practices to ensure a safe working environment.
  • Provide product and basic sales training for branch staff to enhance customer service.

Requirements:

To be successful in this role, you will require:

  • A college diploma or working towards one, preferably in Business Administration.
  • 1-2 years administrative experience in an industrial environment.

Key Skills and Attributes:

  • Excellent communication, interpersonal, and coaching skills.
  • Ability to manage multiple tasks and work under time pressure.
  • Proficiency in SAP and Microsoft Office applications (Word, Excel).
  • Experience managing employees and driving results-oriented teams.

About Us:

Messer Americas is a leading provider of high-performance gases and welding solutions. We are committed to delivering exceptional customer service and support to our clients.