Senior Software Architect

4 weeks ago

Ottawa, Ontario, Canada N-able Full time

Technical Leadership Role

N-able is seeking a seasoned technical professional to lead our software development efforts. As a technical lead, you will be responsible for applying modern software development concepts and technologies to create scalable features and solutions that solve critical business problems for our customers.

Key Responsibilities

  • Works on complex assignments involving multiple problems; understand the business model across functions.
  • Assists in the definition and delivery of user stories that provide incremental customer value with high quality. Guides team, EM, and PO/PM on the feasibility of proposed solutions; provides guidance and coaching on design and best practices in software development; coaches other team members to become better engineers.
  • Enhances product quality by promoting test automation.
  • Maintains a strong customer focus by resolving customer escalations and associated issues, ensuring proper root cause analysis, and identifying ways to improve products and prevent future problems.
  • Proposes and drives cross-product improvement plans/roadmaps; sets the technical direction for one or more products.
  • Effectively represents the product with other stakeholders within N-able.
  • Provides mentoring to engineers and other architects; applies coaching techniques that guide engineers while allowing them to maintain solution ownership and may prioritize the activities of others.
  • Supervises SWAGS for product features.
  • Performs code and feature analysis reviews.
  • Understands the pros and cons of various approaches to software architecture; develops prototypes to evaluate the feasibility of technical solutions.
  • Performs research necessary to solve complicated technical issues; performs build/buy analysis.
  • Transforms complex feature and non-functional requirements into a technical design that is scalable, reliable, performant, and secure; works with little or no supervision.
  • Collects relevant data and identifies special cases in conjunction with problem resolution; formulates multiple solutions to problems and recommends the best course of action based on data and analysis of pros/cons.
  • Seeks expertise of subject matter experts from across N-able when necessary.
  • Understands N-able business/engineering model and sets priorities, driving cross-team problem resolution from definition to successful completion. Provides regular feedback to assist the professional growth of engineers.
  • Formulates methods and procedures by which new assignments are completed; understand the impact of decisions to cost, schedules, and short-term goal attainment of the company; may coordinate activities of other personnel as a team lead.

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