Retail Store Team Lead

4 weeks ago


Halifax, Nova Scotia, Canada Harvard Variety Store Full time

Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at Harvard Variety Store. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary skills and knowledge to perform their tasks effectively.
  • Authorize payments by cheque and maintain accurate financial records.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Establish work schedules and ensure that all staff members are aware of their duties and responsibilities.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer complaints and supply shortages.
  • Organize and maintain inventory, ensuring that stock levels are accurate and up-to-date.
  • Supervise and co-ordinate activities of workers, providing guidance and support as needed.
  • Manage cash and maintain a secure and organized cash handling system.
  • Conduct performance reviews and provide feedback to staff members to help them improve their performance.

Requirements:

  • 3-4 years of experience in a retail management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong analytical and problem-solving skills.
  • Proficiency in MS Outlook and other Microsoft Office applications.

Working Conditions:

  • Work in a retail environment with a high level of customer interaction.
  • Stand for extended periods and move around the store as needed.
  • Work in a team environment with a focus on collaboration and communication.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.


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