Hypercare Process Specialist

1 day ago


Surrey, British Columbia, Canada Intelcom Full time

At Intelcom, we are driven by innovation and a passion for delivering exceptional service. We are currently seeking an experienced Hypercare Coordinator to join our team.

Raise the bar with us

About the Role

The successful candidate will report directly to the Project Hypercare Manager and be responsible for ensuring the seamless integration of new station service processes and procedures.

In this role, you will:

  • Monitor daily task performance by key players and propose solutions to meet corporate objectives.
  • Collaborate with station operators to ensure timely issue resolution and quality service delivery.
  • Provide expert support to champions assigned to each location, empowering them to drive business growth.

We offer a competitive salary package, including a base salary of $80,000 per annum, plus additional benefits that include health insurance, retirement planning, and professional development opportunities.

This is an excellent opportunity for a highly motivated and organized individual to take their career to the next level within our dynamic and growing organization.



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