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Operational Quality Assurance Associate

1 week ago

Halifax, Nova Scotia, Canada Care Access Full time
Job Description

We are seeking an experienced Operational Compliance Associate to support the execution of our operational quality and compliance framework at the Research Site level. As an integral part of our team, you will oversee Operational Compliance, ensuring accuracy, quality, and efficiency in data management and process implementation.

  • Develop and maintain dashboard metrics for site recruitment, participant statuses, and operational quality metrics.
  • Oversee Data and Quality Processes, including PI Oversight, Delegation Log checks, and SAE reporting tracking.
  • Collaborate with the Operational Compliance Team to manage quality issues and facilitate Root Cause Analysis.