Logistics Operations Coordinator

3 weeks ago


Toronto, Ontario, Canada xtl Full time

XTL Transport Inc. is a reputable logistics company based in Toronto, seeking an experienced Freight Management Specialist to join our team.

About the Role:

  • We are looking for a detail-oriented individual with excellent analytical skills to manage freight operations and ensure timely delivery of shipments.
  • The ideal candidate will have strong communication skills, both written and verbal, to interact with customers, sales teams, and colleagues.
  • This role requires a self-motivated individual who can work independently with minimal supervision and prioritize tasks effectively.
  • The successful candidate will be responsible for managing a minimum of 135 loads per period and reporting weekly on volume, revenue, service, and margin for each customer.
  • Able to cultivate strong relationships with customers, the selected candidate must possess excellent customer service skills and professional demeanor.

Key Responsibilities:

  • Daily interaction with existing customers to deepen relationships and ensure supply of freight.
  • On-boarding of new customers, assist in creating SOPs.
  • Generate and analyze service and volume reports.
  • Participate in monthly/quarterly level service meetings.
  • Answer inquiries and find solutions to problems regarding shipments.
  • Manage EDI and order entry.
  • Schedule pick-ups and deliveries of shipments.
  • Regular interaction with sales teams to share operational insights and identify new opportunities within the existing customer base.

Requirements:

  • Minimum of 2 years' experience in Logistics and/or Transport.
  • Excellent customer service skills and professional demeanor.
  • Ability to multitask and manage priorities, meet deadlines, work under pressure, and take on additional tasks.
  • Strong analytical and problem-solving skills.
  • Self-starter with good judgment, well-organized, professional, and detail-oriented individual.

What We Offer:

  • 100% company-paid benefit premiums after 3 months of employment.
  • RRSP match program after 3 months of employment.
  • Competitive salary: $65,000 - $80,000 per annum.
  • Open-door policy.
  • Work Shift: Monday - Friday (8am - 5pm).

About Us:

XTL Transport Inc. is a dynamic logistics company committed to providing exceptional service to our customers. We value teamwork, integrity, and customer satisfaction.



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